212-682-1780
212-682-1780
Never miss a customer inquiry again. CTS Chat provides both human-powered live chat and AI-driven chatbot services to engage website visitors, answer questions, and convert more leads.
Whether you need 24/7 automated support or live agents during business hours,
we tailor the solution to fit your needs and budget.
Real people respond to your website visitors in real time
Chat agents trained in your products, services, and brand voice
Lead qualification and appointment scheduling
Seamless handoff to your sales or support team
Available during your business hours or 24/7
AI-powered chatbots that answer FAQs instantly
Natural language processing for human-like conversations
Integration with your website, Facebook Messenger, and SMS
Lead capture and CRM integration
Continuously learning and improving
Customizable chat widget to match your brand
Engage visitors who are
"phone shy"
Chat transcripts and analytics
⚡ Boost Conversions
Real-time support helps visitors make decisions faster. By resolving questions at the moment of purchase, live chat directly increases sales and sign‑ups.
💬 Instant Connection
Customers don’t want to wait. Live chat gives them immediate access to answers, reducing frustration and keeping them engaged on your site.
🤝 Build Trust & Loyalty
A quick, human‑like response shows customers you value their time. This creates confidence in your brand and encourages repeat business
📊 Actionable Insights
Every chat is a window into customer needs. Track common questions, uncover pain points, and use the data to refine your products and messaging
💡 Cost‑Effective Support
Compared to phone or email, live chat allows one agent to handle multiple conversations at once—delivering better service at lower cost
🌍 Always Available
With automation and chatbots, you can provide 24/7 coverage, ensuring customers get help even outside business hours.